Before you start, launch your Sales Assistant and copy your install snippet. Keep it on your clipboard, you’ll paste it in below.
The general rule
Almost every website platform has a place to add custom HTML or scripts. Look for an option named something like:- Custom code
- Header / Footer scripts
- Code injection
- Embed code
- Add script to
<head>or before</body>
</body> tag (sometimes labeled “Body - end” or “Footer”) is the most reliable.
Using Google Tag Manager? Follow the Google Tag Manager guide instead, it deploys the widget as a tag.
This covers popular one-page and simple site builders too, such as Carrd, Typedream, Instapage, and Cargo. Look for their custom-code or embed option (often on a paid plan) and paste the snippet there. If your builder has no custom-code option at all, it can’t run the chat widget.
Plain HTML websites
If you manage your own HTML files, paste the snippet right before the closing</body> tag in each page where you want the chat. If your site uses a shared footer or template include, add it there once so it applies everywhere.
Verify it’s working
- Open your live site in a new browser tab (or an incognito window).
- Look for the chat button, usually in a bottom corner, and send a test message.